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/ Compass Reception

The receptionist that never clocks out.

Voice and chat in one assistant. It answers the phone, replies to messages, handles questions and books appointments — at night, on weekends, at peak hours. No inquiry goes unanswered.

Request a live demo How it works →
Phone calls Website chat Reception kiosk
0
missed calls or messages
<0s
average response time, voice & chat
0/7
nights, weekends and holidays too
0
languages, accurate — English & Hungarian
/ What's really at stake

Every unanswered call is a customer dialing the next number.

PROBLEM / 01

A busy line is a lost customer.

If no one picks up, the caller doesn't leave a message — they simply call the next business. Trust is decided in seconds.

PROBLEM / 02

Half of all inquiries come after hours.

Evenings and weekends are when people decide whether to choose you. By morning, the warm lead has already booked elsewhere.

PROBLEM / 03

Reception can't be in two places.

While a customer is being served at the desk, the phone rings. At peak times, most of those calls simply disappear.

/ Two channels, one receptionist

It answers by voice. Replies in chat. Books on both.

Compass Reception isn't just another chat window. It handles a full receptionist role — wherever the inquiry comes from, the same assistant takes it, from the same real data.

Voice — Voice Agent

Answers the phone.

A natural, human voice that carries the call through.

The AI receptionist takes real calls, understands the request, and sees it through — from greeting to booked appointment. When a human is needed, it hands the call over smoothly.

  • Natural English and Hungarian speech, in real time
  • Books the appointment and confirms it before hanging up
  • Routes urgent cases to the right person instantly
  • A clean transcript and summary of every call
Inbound calls Live handoff Call transcript
Chat — Web & Kiosk

Answers on the website.

Every visitor question, answered instantly — from your real data.

The same assistant on your website and at the reception kiosk. It never makes things up: it answers from your pricing, opening hours and documents, and turns a visitor into a booking.

  • Grounded in your real data — no invented answers, only facts
  • The website widget turns inquiries into appointments
  • Physical kiosk version for receptions, shops and waiting rooms
  • A visible source on every answer — transparent and verifiable
Website widget Reception kiosk Grounded in real data
▢
Kiosk version For reception · on touchscreen
/ What it takes off your plate

The receptionist's routine. Handled, 24/7.

01

Answers questions

Prices, opening hours, services, parking, stock — accurately, from your data, for every inquiry, instantly.

Instant answer
02

Books appointments

Checks availability, books, writes to the calendar and sends a reminder — during the call or the chat.

Live to calendar
03

Qualifies & routes

Figures out what's needed, captures the details, and routes urgent cases straight to the right person.

Live handoff
04

Follows up & reminds

Reschedules, cancellations, follow-ups, confirmations — the loop closes, and no promise is forgotten.

No cooling leads
/ Where it takes inquiries

One assistant. Three surfaces.

Phone line

Its own dedicated number — or forwarded from your existing one. It handles calls by voice, in real time.

Voice · 24/7

Website widget

A discreet chat window on your site that answers visitor questions and books appointments — installs with no code.

Chat · Web

Reception kiosk

A physical touchscreen at the desk, in the waiting room or the shop. Walk-ins get an instant answer, no staff to find.

Touchscreen · On-site
The basis of trust

From your real data. Nothing invented.

Compass Reception works only from your actual data — pricing, services, opening hours, calendar, documents. If it doesn't know something, it says so and routes to a human. It never invents an answer you'd have to stand behind.

  • Every answer tied to your sources, verifiably
  • Connects to your existing systems — calendar, CRM, invoicing
  • GDPR-compliant, European data handling, with a signed DPA
  • When in doubt, a human is brought into the loop — always
Google Calendar Outlook CRM Számlázz.hu Billingo Website
/ Who we built it for

For every business — most of all, for service ones.

If a phone call or a message is revenue in your business, Compass Reception is most valuable there. Where the appointment is the product, a single missed call hurts.

Dental & clinic Beauty salon Law firm Auto service Restaurant Real estate Gym & studio Private practice Service & maintenance Accounting firm
/ Frequently asked

What's worth knowing about Compass Reception.

Compass Reception doesn't only answer in chat: it takes real phone calls, in a natural voice. It handles a full receptionist role — answering questions, booking appointments, qualifying inquiries and handing off when a human is needed. Chat is just one of its channels.
It works only from your real data — pricing, services, opening hours, calendar, documents. It never invents answers: if it doesn't know something, it says so and routes to a human. Every answer shows its source.
Yes. Compass Reception is available 24/7, on holidays and at peak hours. Every call and message gets an instant answer, even when your team is busy — so no inquiry is lost.
Yes. It speaks in natural English and Hungarian, in real time. The caller has a fluent, sensible conversation throughout — and when a situation is complex or sensitive, it hands off smoothly to a live team member.
Yes — Google Calendar, Outlook, CRM, Számlázz.hu, Billingo and your website. Appointments land in your calendar in real time, lead details in your CRM. Custom integrations are built by our Operations team.
Usually 2–3 weeks. We train it on your data, set up its voice and booking rules, connect your calendar, and test it together before going live.

Hear it answer the phone.

Request a live demo: we'll call you and show how Compass Reception would greet your customers — with your services, in your voice. We reply within 1 business day.

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