Process — How we work | Compass Systems

01

Diagnose

A free 30-minute audit. We look at what's leaking and tell you the honest answer.

02

Design

Scope, price, timeline — written down before we touch a keyboard.

03

Build

Two to four weeks, typical. Working software every Friday — not slides.

04

Grow together

Monthly review against the numbers we agreed on. Stay or leave — your call.

/ The detail

What actually happens, week by week.

Week 1 — Diagnose

Free 30-minute strategy call.

You tell us what's broken. We ask the questions that surface what you might not have noticed. By the end of the call, you'll have a clear read on which pillar to start with — and we'll have written you a 2-page diagnostic, free. If we're not the right fit, we'll tell you that too.

DELIVERABLE — 2-PAGE DIAGNOSTIC · NO COST · NO CALL FOLLOW-UP UNLESS YOU ASK FOR ONE

Week 2–3 — Design

Scope document and fixed quote.

We write down exactly what we'll build, when it'll ship, and what it'll cost — in plain language. For Presence and Operations projects, this is a fixed price. For Growth, it's a tiered retainer. You see the system architecture as a diagram, the page-by-page or workflow-by-workflow plan, and the timeline in days, not "weeks-ish".

DELIVERABLE — SCOPE DOC · SIGNED PROPOSAL · KICKOFF DATE

Month 1 — Build

Working software, every week.

You see a live preview link from day three. Every Friday we ship visible progress and a 5-minute Loom update. Most clients are surprised by how much happens in the first week — and slightly anxious in the third when polish work doesn't look as dramatic. That's normal. We tell you what to expect on day one.

DELIVERABLE — WEEKLY LIVE PREVIEW · FRIDAY VIDEO UPDATE · SHARED LINEAR BOARD

Launch — Hand-off

You own everything.

Code, repo, content, analytics, ad accounts, integrations. We train your team in a single 60-minute session and leave behind a written runbook for everything we built. If something breaks at 2am six months later, you (or your next developer) will know exactly what to do.

DELIVERABLE — REPO ACCESS · TRAINING SESSION · RUNBOOK · 30-DAY FREE SUPPORT

Month 3+ — Grow together

Monthly review against the numbers we agreed on.

If you're on a retainer (maintenance, Growth, Operations), we hold ourselves accountable to the specific outcomes we wrote in the scope doc. Every month: what moved, what didn't, what's next. If we're not earning our retainer, we'll tell you before you ask. No lock-in.

DELIVERABLE — MONTHLY REPORT · ROLLING 30-DAY NOTICE · KPI DASHBOARD YOU OWN

/ Honest answers

What clients ask before signing.

Typically within 7 days of a signed proposal. We don't take more clients than we can ship — so occasionally there's a 2–3 week queue. We'll tell you on the strategy call.

Far less than most agencies ask. Typically: a 30-minute kickoff, 20 minutes of feedback per week, and timely access to existing accounts (domain, Google Business, ad accounts). We do not need 14 stakeholders on a weekly call.

Two founders, hands-on, for the foreseeable future. When we bring in specialists — designers, paid media operators, content writers — they're vetted contributors we've worked with for years, not anonymous freelancers from a marketplace.

Fixed-price projects: you pay for what's been built; we hand over whatever stage we're at. Retainers: 30 days' notice after the minimum term. No clawbacks, no penalties, no awkwardness.

Both, on every project, every day. Founders are Hungarian-native and bilingual. We use the Ön form in marketing copy by default and the Te form where it fits (newsletters, chat agents).

No discovery decks. No mystery process.